Shipping Policy

At CloudsLove, we know how excited your little one is to receive their new bag — and we do everything we can to make shipping fast, safe, and worry-free.

📦 Processing Time

Orders are typically processed within 1–2 business days. During high-demand periods (back-to-school, holidays), processing may take up to 3 days.

🚚 Shipping Time

• Standard Shipping (USA): 4–7 business days
• Expedited Shipping (USA): 2–4 business days

We ship Monday through Friday, excluding holidays. Once your order ships, you'll receive a tracking number via email.

🌍 Do You Ship Internationally?

At this time, we ship only within the United States. International shipping will be announced soon — stay tuned!

📬 Delivery Issues

If your package is delayed or marked as delivered but you haven’t received it, please contact us at support@cloudslove.com. We're here to help!

🔁 Returns

For return information, please refer to our Returns & Exchanges Policy.

Thank you for choosing CloudsLove. We can’t wait for your child to love their new bag!